Interview Fiona Ngan of Colliers

Fiona Ngan, Head of Occupier Services at Colliers Hong Kong

Introduce yourself and your role at Colliers. 
I’m Fiona Ngan, Head of Occupier Services at Colliers in Hong Kong. I lead a passionate team dedicated to helping businesses find the perfect real estate solutions. From office and industrial leasing to retail, project management, and enterprise client services, we tailor our approach to fit each client’s needs. It’s a dynamic role that keeps me on my toes, connecting with clients and colleagues worldwide. I love building relationships and collaborating across our diverse services to deliver results that truly make a difference for businesses, both here in Hong Kong and beyond.

You have been working at Colliers for 17 years, what differentiates Colliers from other Property Consultant companies? 
At Colliers, we prioritize teamwork and adaptability to meet each client’s unique needs. Whether focusing on rental savings or other priorities, we listen closely, design tailored strategies and execute personalized solutions. Our client-first approach ensures clients don’t adapt to us—we adapt to them, delivering results that drive success. 

What is the current state of the current real estate sector, for both corporate and private properties? 
Last year was tough for landlords in Hong Kong’s private property market, with vacancy rates soaring to around 18%. This created fierce competition for tenants, especially for properties over 10,000 square feet, where transactions remain below 10% this year. Demand is still soft, and landlords with larger units—over 20% of their portfolio—face challenges unless they subdivide into smaller spaces to stay competitive.

However, landlords are getting creative to attract tenants. Beyond standard lease terms like rent, rent-free periods, and lease duration, many now offer CAPEX allowances or turnkey solutions. These incentives ease the burden on tenants by covering fit-out costs, making properties more appealing.

Central remains a bright spot, driven by strong performance from banks and finance companies. With 40 IPOs listed on the Hong Kong Exchange this year, investment funds are flowing into Hong Kong and China, boosting demand in Central and nearby areas. It’s an exciting time for the market, and I’m optimistic about the opportunities ahead.

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